Terms of Service
The following contract provides all the information regarding our Terms of Services. Once you agree with it, we suppose that you have read all its content and that you agree to abide by it in every detail.
Last updated: 1st January 2026
We are Keystone Digital Builds LLC (“Company”, “we”, “us”, “our”), a limited liability company organized under the laws of the State of Delaware, United States.
Keystone Digital Builds LLC conducts business under the trade names “Keystone Games” and “Keystone Builds.” Any reference to “Keystone Games” or “Keystone Builds” across our communications, platforms, websites, or materials refers to Keystone Digital Builds LLC as a single legal entity.
Keystone Digital Builds LLC operates internationally, with its primary operations, administration, and team members based outside of the United States, including Mexico. The Company does not maintain a physical office in the United States, does not have employees based in the United States, and its day-to-day management and administrative activities are conducted outside of U.S. territory.
Our operational address is located at:
Calle 27 316A, Montebello, Mérida, Yucatán, Mexico, 97113.
We operate the website www.keystonegames.us (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”, “the Client”), and Keystone Digital Builds LLC concerning your access to and use of the Services. By accessing the Services, you confirm that you have read, understood, and agreed to be bound by all of these Legal Terms. If you do not agree with all of these Legal Terms, you are expressly prohibited from using the Services and must discontinue use immediately.
For the purposes of this document, the term “Client” refers to any individual or entity that purchases or accesses our Services, regardless of their tier, role, or engagement type.
We reserve the right to modify or update these Legal Terms at any time. Any changes will be published on our website, where the most recent version of these Legal Terms will always be available. The updated Legal Terms will become effective upon posting. Continued use of the Services after such changes constitutes acceptance of the revised terms.
We provide digital production services for video games and interactive experiences across multiple platforms, including but not limited to Minecraft, Roblox, Fortnite, Hytale, Snapchat, The Sandbox, Decentraland, Unity, Unreal Engine, and other current or emerging platforms. Our services cover the full video game studio production spectrum, including game design, environment and level design, 3D modeling, scripting and programming, quality assurance and testing, UI/UX design, trailers and cinematics, renders, visual effects (VFX), sound effects (SFX), character creation, and concept art, among other related development services.
Our offerings are structured across multiple service categories to accommodate different project needs and engagement models.
Subscriptions and Premade Store
We offer subscription-based content and one-time purchase digital assets exclusively through external third-party platforms. These offerings may include pre-made environments, builds, models, and other digital assets. Subscription plans grant access to content based on the selected tier and are managed through third-party platforms such as Patreon or similar services, where users may cancel according to the platform’s policies. Premade store purchases are one-time transactions, with digital items made available for download once payment is confirmed. Support is provided for access-related issues and product clarification, but customization is not included unless explicitly stated.
Commissions
Our commissions service allows clients to request custom-made projects tailored to specific technical, artistic, and gameplay requirements. Commissioned work may vary in scope, complexity, timeline, and pricing depending on the nature of the project. Clients are responsible for providing clear and complete project specifications in order to receive accurate quotes. Revisions may be requested during development provided they are reasonable and remain within the originally agreed scope. Excessive revisions, or any work falling outside of the initial scope, may require additional fees and timeline adjustments.
Brand Projects
Our Brand Projects operate similarly to commissions but follow a dedicated workflow designed for larger-scale productions, higher budgets, and extended timelines. These projects are managed by assigned project managers and may include structured planning deliverables such as game design documents, technical documentation, milestone schedules, and coordinated multi-discipline production pipelines.
Brand Projects are typically governed by their own separate written contract executed between the parties. Terms for Brand Projects are defined on a contract-by-contract basis, and where such a separate contract exists, that document shall govern the engagement and shall prevail over these Legal Terms in the event of any conflict.
The information provided through the Services is not intended for distribution to or use by any person or entity in any jurisdiction where such use would violate applicable laws or regulations, or where it would subject the Company to additional registration or compliance requirements. Users who access the Services from other jurisdictions do so at their own initiative and are responsible for compliance with local laws, where applicable.
CLIENT TIERS
Our services cater to a variety of client roles, each with unique benefits and priorities. These roles are visible in our Discord community, ensuring clarity and recognition.
Customer: Individuals who purchase from our premade store. They are eligible for discounts and promotions when announced.
Craftsman: Subscribers to our "Craftsman" tier on our subscription plans.
Artisan: Subscribers to our "Artisan" tier on our subscription plans.
Architect: Subscribers to our "Architect" tier on our subscription plans.
Commission Client: Individuals who have made at least one purchase from our commissions department. Clients must pay 100% upfront for commissions and receive priority over non-clients in terms of deadlines, project assignments, and reduced wait times.
Frequent Buyer: Clients who have made at least three purchases from our commissions department. They also pay 100% upfront for commissions and receive priority over regular clients, ensuring even shorter wait times and quicker project assignments.
Faithful Customer: Clients who have spent at least $1,000 (excluding transaction fees) on commission projects. Faithful customers will pay 50% upfront and the remaining 50% upon completion of the project. They will receive priority over frequent buyers, with faster deadlines and expedited project assignments.
Illustrious: Clients who have spent at least $5,000 (excluding transaction fees) on commission projects. Depending on the project fee, they might not be required to make upfront payments to start their projects but must pay 50% before the project is finished and the remaining 50% upon completion. They will receive the highest priority in deadlines, project assignments, and the shortest possible wait times. This tier description does not apply to Brand Projects, which are governed exclusively by their respective project contracts.
Brand Clients
Clients engaged through our Brand Projects division are automatically classified as Illustrious due to the scale, scope, and operational requirements of such projects. However, payment structures, upfront requirements, milestone schedules, and release conditions for Brand Projects are defined exclusively on a case-by-case basis and governed by the specific project contract executed between the parties.
Each role comes with its own set of benefits and priorities, ensuring that our clients receive the best possible service tailored to their needs and level of engagement with our offerings.
PAYMENT METHODS
We accept the following payment methods for our Services:
Wise
Domestic Bank Transfer (including ACH)
International Bank Transfer
Credit Card payments processed through Stripe
All payments must be made against a valid invoice issued by Keystone Digital Builds LLC. All invoices are issued and payable exclusively in United States Dollars (USD). Invoices are generated either through Wise’s invoicing system or through Mercury’s invoicing platform, which may enable Stripe as an available payment option for credit card transactions.
Depending on the selected payment method, transaction and processing fees may apply. These fees are not included in our quoted prices and remain the sole responsibility of the client. Current indicative fees include, but are not limited to:
Stripe: approximately 7%
Wise: approximately 3.5%
Applicable fees may vary based on currency conversion, country, payment method, or third-party processor policies.
For subscription plans and premade digital asset purchases, payment methods are limited to those made available by the respective third-party platforms through which the purchase is processed, including but not limited to Patreon, BuiltByBit, and MC Models.
We reserve the right to modify accepted payment methods or invoicing providers at any time, provided that any such changes do not affect existing, already-issued invoices.
All refunds, if approved, are issued exclusively in United States Dollars (USD) and processed only to the original payment method used. Transaction fees, processing fees, currency conversion fees, and payment platform fees are non-refundable and will be deducted from any approved refund amount where applicable.
Subscription Plans and Premade Store
Due to the digital nature of our products, we do not offer refunds for subscription plans or premade store purchases once access or delivery has been granted. Clients are encouraged to review product descriptions carefully and contact us with any questions prior to completing a purchase.
Commissions Department
We aim to deliver high-quality work within the agreed scope and timeline. Given the custom nature of commission-based services, refunds are subject to the conditions outlined below.
A. General conditions:
Any refund granted applies only to the unused portion of the Services.
Work already performed, time invested, resources allocated, and deliverables already shared are non-refundable, regardless of the refund outcome.
Refunds do not include project credits, replacement services, additional deliverables, or any implied extension of Services.
Delivery is deemed complete once files, assets, or access are shared through our official communication channels.
B. Unsatisfactory Product:
If you are dissatisfied with the final delivered work, you may request a refund of up to 40% of the total amount effectively paid for the project. Before approving any refund, the Company reserves the right to attempt reasonable revisions or adjustments to address the reported issues. If dissatisfaction persists after such efforts, the refund request will be reviewed by management on a case-by-case basis. Factors considered include, but are not limited to, the client’s involvement, responsiveness, adherence to the agreed scope, and the project’s stage of completion. Management’s decision is final and not subject to appeal. Refund requests for dissatisfaction must be submitted within three (3) calendar days of project delivery. Requests submitted after this period will not be eligible for review.
C. Delayed Deadlines:
If the Company fails to meet the delivery deadline outlined in the agreed project quote, the following refund thresholds may apply:
3 to 5 days delay: 10% refund
6 to 8 days delay: 20% refund
9 to 14 days delay: 30% refund
More than 14 days delay: 40% refund
Refunds will not be granted where delays result from external factors or from events beyond the Company’s reasonable control, including but not limited to delayed feedback, incomplete instructions, scope changes, additional requests beyond the originally agreed project scope, or any force majeure event as described in the Force Majeure section of these Legal Terms.
Clients are responsible for actively overseeing the development process, providing timely feedback, and ensuring that all requests remain within the agreed scope. While we strive to accommodate revisions, we reserve the right to limit or decline changes that are excessive, communicated late, materially alter the scope, or appear intended to delay project completion. In such cases, alternative solutions or scope adjustments may be proposed.
Chargebacks and payment disputes
Initiating a chargeback, payment dispute, or payment reversal without first following the refund process described in these Legal Terms constitutes a breach of these Terms. The Company reserves the right to dispute such actions using project documentation, communications, delivery records, and agreed terms.
Brand Projects
Refund terms for Brand Projects are governed exclusively by the individual project contract executed between the parties, and where applicable, those contractual terms supersede this section. Where a Brand Project is not governed by a separate written contract, the Brand Project shall be deemed not subject to any refunds, and the refund provisions set out in this section shall not apply to it.
PROJECT ABANDONMENT AND UNRESPONSIVE CLIENTS
A project is considered abandoned if the Client becomes unresponsive through the Company’s official communication channels for five (5) or more consecutive calendar days, or fails to pay any due balance within seven (7) calendar days of the Company’s payment request, unless a different period is agreed in writing.
Where a project is not yet paid in full and is abandoned, the Company may suspend or terminate the project at its discretion. In such case, any amounts already paid are non-refundable, the Company retains all intellectual property rights to all work performed, whether delivered or partially delivered, and the Company may reuse, repurpose, modify, publish, resell, relicense, or otherwise commercialize such work in any manner it sees fit, including offering it through its premade store or any other channel, without any further obligation, attribution, or compensation to the Client.
Where a project has been paid in full and the Client becomes unresponsive, the Company will proceed to complete the work in accordance with the most recently approved scope in order to meet the agreed deadline. Change requests, revisions, or new instructions submitted after a period of unresponsiveness may be declined, deferred, or treated as out-of-scope work subject to additional fees and timeline adjustments.
This section does not limit any other remedy available to the Company under these Legal Terms or applicable law.
INTELLECTUAL PROPERTY RIGHTS
Ownership of Services and Content
Unless expressly stated otherwise in a written agreement, Keystone Digital Builds LLC (“Company”) is the owner or authorized licensee of all intellectual property rights related to the Services. This includes, without limitation, all source code, scripts, systems, designs, databases, functionality, software, workflows, website content, audio, video, text, graphics, renders, models, animations, concepts, documentation, and other materials created, displayed, or made available through the Services (collectively, the “Content”), as well as all related trademarks, service marks, and logos.
All Content is protected by applicable copyright, trademark, and intellectual property laws.
Use of Services and License Grant
Subject to your compliance with these Legal Terms and any applicable invoice or contract, the Company grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services and Content solely for the purposes expressly agreed upon in the applicable project scope, invoice, or written agreement.
Except as explicitly permitted, no part of the Services or Content may be copied, reproduced, modified, distributed, sublicensed, sold, published, or otherwise exploited without the Company’s prior written consent.
Commissioned Work and Payment Condition
For custom commission projects, all intellectual property rights remain the exclusive property of the Company until full payment of all amounts due has been received, including any applicable fees, revisions, or additional charges.
Upon full payment, the client is granted the rights expressly defined in the applicable invoice, scope, or written agreement. Unless ownership transfer is explicitly stated in writing, the client receives a license to use the deliverables, not ownership of the underlying intellectual property.
In the event of partial payment, non-payment, chargeback, or approved refund, the Company retains all intellectual property rights to the work performed, including any delivered or partially delivered materials, and any license granted may be revoked at the Company’s discretion.
Commercial Use
Commercial use of commissioned deliverables is permitted only to the extent explicitly granted in the applicable project agreement, invoice, or written authorization. Any use outside the agreed scope, including resale, redistribution, sublicensing, or reuse in unrelated projects, is strictly prohibited unless expressly approved in writing by the Company.
Platform-Specific Terms and Third-Party Rights
Certain deliverables may be created for use on third-party platforms such as Minecraft, Roblox, Fortnite, Unreal Engine, Unity, The Sandbox, Decentraland, Snapchat, or similar platforms. Such platforms may impose their own terms, licenses, restrictions, or ownership rules that are outside the Company’s control.
The Company makes no guarantees regarding platform-specific enforcement, policy changes, or ownership interpretations. Clients are solely responsible for ensuring that their use of the deliverables complies with the applicable third-party platform terms, community rules, and licensing requirements.
Client Materials
Any materials, assets, trademarks, logos, references, or content provided by the client remain the property of the client or their respective owners. By providing such materials, the client represents that they have the necessary rights to use them and grant the Company a limited license to use them solely for the purpose of delivering the agreed Services.
The Company is not responsible for verifying third-party ownership or licensing rights in client-provided materials.
Third-Party Assets in Deliverables
Deliverables may incorporate third-party assets, plugins, libraries, fonts, tools, or software that are subject to their own licenses and terms. Any such third-party materials remain the property of their respective owners, and the Client’s use of them is subject to the applicable third-party licenses. The Company grants no rights in third-party materials beyond those permitted by the applicable third-party license, and the Client is responsible for reviewing and complying with such licenses for their intended use. The Company makes no warranty regarding third-party materials.
Submissions and Feedback
By submitting ideas, suggestions, feedback, concepts, or other materials to the Company outside of a paid engagement (“Submissions”), you acknowledge that such Submissions are non-confidential, do not create a contractual relationship, and may be used, adapted, or incorporated by the Company for any lawful purpose without obligation, attribution, or compensation.
Portfolio and Promotional Use
Unless the Client requests confidentiality in writing before the project begins, the Company reserves the right to display, reproduce, and reference completed deliverables, project results, and the general nature of the engagement in its portfolio, website, social media, and promotional or marketing materials. The Company will not disclose confidential Client information or materials expressly marked as confidential.
Unauthorized Use
Any unauthorized use of the Services or Content, including but not limited to copying, redistribution, resale, reverse engineering, or circumvention of payment requirements, constitutes a material breach of these Legal Terms and may result in termination of access, revocation of licenses, and legal action where applicable.
Reservation of Rights
All rights not expressly granted to you under these Legal Terms or an applicable written agreement are fully reserved by Keystone Digital Builds LLC.
YOUR USE OF OUR SERVICES
Subject to your continued compliance with these Legal Terms, any applicable invoice, project scope, or written agreement, Keystone Digital Builds LLC grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services and any associated Content solely in accordance with the purpose expressly agreed upon between the parties.
Access to the Services or receipt of Content does not constitute a transfer of ownership of any intellectual property rights. All rights not expressly granted remain reserved by the Company.
Conditional Access and Payment Status
Any right to use, access, or deploy deliverables provided through the Services is strictly conditional upon full and timely payment of all amounts due. Until payment is completed in full, any use of the deliverables is considered temporary and provisional.
In the event of non-payment, partial payment, payment reversal, chargeback, or breach of these Legal Terms, the Company reserves the right to revoke access, suspend services, and terminate any license or usage rights granted, without prejudice to any other remedies available.
Permitted Use
You may use the Services and delivered materials only within the scope explicitly defined in the applicable invoice, project description, scope of work, or written agreement. This includes any limitations on platform, territory, duration, commercial use, or redistribution.
Commercial use, monetization, publication, or deployment of deliverables is permitted only where explicitly authorized. Any use outside the agreed scope requires prior written approval from the Company.
Prohibited Use
Unless expressly authorized in writing, you may not:
Copy, extract, resell, sublicense, redistribute, or otherwise commercialize the Services or Content as standalone assets or asset packs;
Use the Services or Content in a manner that circumvents payment obligations or platform rules;
Modify, reverse engineer, decompile, or disassemble any part of the Services or Content;
Remove, alter, or obscure proprietary notices or attribution;
Use the Services or Content in any unlawful, misleading, or infringing manner.
Unauthorized use constitutes a material breach of these Legal Terms.
Third-Party Platforms
Where the Services or deliverables are intended for use on third-party platforms (including but not limited to game engines, marketplaces, or distribution platforms), your use is additionally subject to the applicable third-party terms, policies, and technical limitations.
The Company is not responsible for third-party platform enforcement actions, content moderation decisions, policy changes, or restrictions that may affect your ability to use the deliverables. Compliance with third-party platform requirements remains your sole responsibility.
Official Communication Channels
All project-related communications, requests, approvals, and service arrangements must be conducted exclusively through the Company’s official communication channels.
Contacting Keystone Digital Builds LLC team members, contractors, or collaborators outside of authorized channels for the purpose of requesting services, negotiating work, or arranging payments is strictly prohibited.
Any engagement, agreement, or payment made outside of the Company’s official channels is not authorized by the Company, and Keystone Digital Builds LLC shall not be liable for any outcomes, disputes, losses, or damages arising from such unauthorized interactions.
The Company reserves the right to suspend services, revoke access, or terminate agreements where circumvention of official channels is identified.
Enforcement and Remedies
The Company reserves the right to monitor usage, restrict access, suspend services, or take appropriate legal action where misuse, unauthorized distribution, or breach of these Legal Terms is detected.
Termination of access does not limit the Company’s right to pursue payment, damages, or other remedies available under law or contract.
USER REPRESENTATIONS
By accessing or using the Services, you represent and warrant that:
Legal Capacity and Authority. You have the legal capacity to enter into these Legal Terms. If you are accessing or using the Services on behalf of an entity, you represent and warrant that you have the full authority to bind such entity to these Legal Terms, and that the entity accepts full responsibility for all obligations, payments, and compliance arising from your use of the Services.
Age Requirement. You are not a minor in the jurisdiction in which you reside and are legally permitted to enter into binding agreements.
Accurate Information. All information you provide to the Company, whether through the Site, invoices, communication channels, or third-party platforms, is accurate, complete, and kept up to date.
Authorized Payments. You are authorized to use the payment method provided, and all payment information submitted is valid and lawful. You agree not to initiate chargebacks, payment disputes, or reversals in bad faith or outside the refund process defined in these Legal Terms.
Compliance With Laws and Platforms. You will not use the Services for any illegal, unauthorized, or infringing purpose and will comply with all applicable laws, regulations, and third-party platform terms, policies, and community rules relevant to the use of the Services or delivered materials.
Rights to Client-Provided Materials. You represent and warrant that you own or have obtained all necessary rights, licenses, permissions, and authorizations to provide any materials, assets, trademarks, logos, references, or content supplied to the Company. You agree to indemnify and hold the Company harmless from any claims, damages, or losses arising from a breach of this representation.
Scope and Reliance. You acknowledge that only written agreements, invoices, scopes of work, or formally approved documentation define the Services to be provided. You agree not to rely on informal statements, preliminary discussions, or communications outside the Company’s official channels as binding commitments.
Data Processing and Communications. You consent to the Company accessing, storing, processing, and using information you provide as necessary to deliver the Services, manage communications, process payments, and comply with legal obligations, in accordance with the Company’s Privacy Policy.
Feedback and Cooperation. You agree to cooperate in good faith throughout the delivery of the Services, including providing timely feedback, approvals, and required materials. Delays or issues arising from failure to do so may affect timelines and eligibility for refunds.
DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Services and all deliverables are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. The Company does not warrant that the Services or deliverables will be uninterrupted, error-free, or that they will satisfy any requirement not expressly set out in the applicable invoice, project scope, or written agreement. The Company makes no warranties regarding third-party platforms, their availability, policies, or enforcement actions.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, and except for liability that cannot be excluded or limited under applicable law (including liability arising from fraud, bad faith, or willful misconduct), in no event shall Keystone Digital Builds LLC, its members, contractors, or collaborators be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or relating to the Services or these Legal Terms, regardless of the legal theory on which the claim is based and even if advised of the possibility of such damages.
Except for liability that cannot be limited under applicable law, the Company’s total aggregate liability arising out of or relating to the Services or these Legal Terms shall not exceed the total amount actually paid by the Client to the Company for the specific project giving rise to the claim.
For Brand Projects or engagements governed by a separately executed written agreement, the limitation of liability set forth in such agreement shall prevail over this section.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Keystone Digital Builds LLC, its members, contractors, and collaborators from and against any claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your breach of these Legal Terms; (b) your misuse of the Services or deliverables; (c) your violation of any applicable law or third-party platform terms; or (d) any materials, assets, trademarks, logos, references, or content you provide to the Company, including any claim that such materials infringe or misappropriate the rights of a third party.
FORCE MAJEURE
The Company shall not be liable or considered in breach for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, epidemics or pandemics, war, civil unrest, government actions, illness or incapacity of key personnel, failures or outages of internet, hosting, or third-party platforms, power outages, or interruptions of third-party services. In such events, deadlines shall be extended for a period equal to the duration of the force majeure event, and the delay-based refund thresholds set out in the Refunds section shall not apply to delays caused by such events.
GOVERNING LAWS
These Legal Terms, and any dispute, claim, or controversy arising out of or relating to the Services, shall be governed by and construed in accordance with the laws of the United Mexican States (Mexico), without regard to conflict-of-law principles.
Subject to any mandatory applicable law and to the fullest extent permitted by law, the parties irrevocably agree that the competent courts located in Mérida, Yucatán, Mexico shall have exclusive jurisdiction to resolve any dispute arising out of or in connection with these Legal Terms, unless otherwise expressly agreed in writing. Each party waives any objection to venue or forum in such courts.
Nothing in this section shall prevent Keystone Digital Builds LLC from seeking injunctive or equitable relief in any jurisdiction where such relief is necessary to protect its intellectual property rights, confidential information, or enforce payment obligations.
For Brand Projects or other engagements governed by a separately executed written agreement, the governing law and jurisdiction provisions set forth in such agreement shall prevail over this section.
PRIVACY POLICY
Keystone Digital Builds LLC (“Company”, “we”, “us”, “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share personal information when you access or use our Services.
This Privacy Policy applies to all users of our website, services, communication channels, and third-party platforms through which our Services are offered.
Information We Collect
We may collect the following types of information:
A. Personal Information
Information you voluntarily provide, including but not limited to:
Name
Email address
Company or entity name
Billing and invoicing details
Payment-related information (processed by third-party providers)
Communication content submitted through email, Discord, tickets, or forms
B. Technical and Usage Information
Information collected automatically when you interact with our Site or Services, such as:
IP address
Browser type and device information
Log data and usage patterns
Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
Provide, operate, and deliver our Services
Generate invoices, process payments, and manage transactions
Communicate with you regarding projects, updates, and support requests
Improve, personalize, and optimize our Services
Comply with legal, accounting, and regulatory obligations
Prevent fraud, abuse, or unauthorized activity
Maintain internal records and documentation
We do not engage in unsolicited marketing communications. Any marketing or promotional communications, where applicable, are sent only in accordance with your preferences and applicable laws.
Legal Basis for Processing
We process personal information based on one or more of the following legal grounds, as applicable:
Performance of a contract or pre-contractual steps
Compliance with legal or regulatory obligations
Legitimate business interests, including service improvement and security
Your consent, where required
Payment Processing and Third-Party Services
We do not store full payment card details or sensitive financial information. Payments and invoicing are processed through trusted third-party providers, which may include:
Stripe (credit card processing)
Wise (payments and invoicing)
Mercury (banking and invoicing services)
Subscription and digital goods platforms such as Patreon, BuiltByBit, and MC Models
Communication and collaboration tools such as Discord, cloud storage providers, and project management systems
These third parties process personal data in accordance with their own privacy policies and security practices. We share only the information necessary to provide the Services.
Information Sharing
We do not sell or rent your personal information.
We may share information:
With service providers and contractors who assist in operating our Services, subject to confidentiality obligations
With payment processors and invoicing platforms to complete transactions
When required by law, legal process, or governmental request
To protect the rights, property, or safety of the Company, our users, or others
International Data Processing
Keystone Digital Builds LLC operates internationally. Your information may be processed or stored in countries other than your country of residence, including the United States and Mexico. By using the Services, you acknowledge and consent to such cross-border data processing, subject to applicable data protection laws.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including service delivery, accounting, legal compliance, and dispute resolution. Information may be retained longer where required by law or legitimate business needs.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our Site may use cookies and similar technologies to enhance functionality and improve user experience. You may adjust your browser settings to refuse cookies, though some features of the Site may not function properly as a result.
Third-Party Links
Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies before providing personal information.
Your Rights
Depending on your jurisdiction, you may have the right to:
Request access to personal information we hold about you
Request correction or deletion of your personal information
Object to or restrict certain processing activities
Requests are subject to legal, contractual, and accounting obligations. To exercise your rights, please contact us using the information below.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on our website, and continued use of the Services constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Keystone Digital Builds LLC
Email: admin@keystonebuilds.net
Official Discord Server: https://discord.com/invite/keystonegames
TERM
These Legal Terms become effective upon your first access to, use of, or engagement with the Services, including but not limited to visiting the Site, opening a service request, joining our official communication channels, or paying an invoice. These Legal Terms shall remain in effect for as long as you access, use, or benefit from the Services.
Termination or completion of a project, subscription, or engagement does not terminate any obligations or rights that, by their nature, are intended to survive, including but not limited to obligations relating to payments, intellectual property rights, usage restrictions, refunds, chargebacks, disclaimer of warranties, limitation of liability, indemnification, governing law, jurisdiction, enforcement, and dispute resolution.
The Company reserves the right, at its sole discretion, to suspend or terminate access to the Services, in whole or in part, at any time, including in cases of breach of these Legal Terms, non-payment, misuse of Services or Content, or unauthorized conduct. Suspension or termination of access does not relieve you of any payment obligations incurred prior to such action and does not entitle you to a refund, except as expressly provided in these Legal Terms or an applicable written agreement.
All provisions of these Legal Terms that by their nature should survive termination shall survive, including without limitation those relating to ownership of intellectual property, license restrictions, limitation of liability, indemnification, refunds, chargebacks, governing law, and jurisdiction.
MODIFICATIONS
Keystone Digital Builds LLC reserves the right, at its sole discretion, to modify, update, or discontinue any part of the Services or these Legal Terms at any time.
Any modifications to these Legal Terms will be made available through our website, where the most recent version of these Legal Terms will always be available. Changes apply prospectively only and do not retroactively affect invoices already issued, services already paid for, or projects governed by an existing scope of work or written agreement, unless otherwise expressly agreed in writing.
Continued access to or use of the Services after the publication of updated Legal Terms constitutes acceptance of the revised terms. If you do not agree to the modified terms, you must discontinue use of the Services.
Price changes, service updates, or policy adjustments do not affect previously issued invoices or active projects already underway, except where required by law or expressly agreed between the parties.
Where a separate written agreement, project contract, or statement of work exists, the terms of that agreement shall prevail in the event of any conflict with these Legal Terms.
The Company shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services, except as expressly provided in these Legal Terms or an applicable written agreement.
MISCELLANEOUS
Severability
If any provision of these Legal Terms is found to be unlawful, void, or unenforceable by a competent court, that provision shall be severed or limited to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Waiver
The failure of the Company to enforce any right or provision of these Legal Terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless made in writing by the Company.
Assignment
You may not assign or transfer these Legal Terms, or any rights or obligations under them, without the Company’s prior written consent. The Company may assign or transfer these Legal Terms, in whole or in part, without restriction.
Entire Agreement
These Legal Terms, together with any applicable invoice, project scope, or written agreement, constitute the entire agreement between you and the Company regarding the Services and supersede any prior or contemporaneous understandings, communications, or agreements, whether written or oral.
CONTACT US
For any questions, concerns, notices, or requests related to these Legal Terms, our Services, invoicing, privacy matters, or other official business, you must contact Keystone Digital Builds LLC exclusively through the Company’s authorized communication channels.
The Company’s official contact channels include:
Email: admin@keystonebuilds.net
Official Discord Server: https://discord.com/invite/keystonegames
Communications, requests, agreements, or arrangements made outside of these authorized channels, including direct contact with individual team members, contractors, or collaborators, are not considered official, are not binding on the Company, and do not create any obligation or liability for Keystone Digital Builds LLC.
The Company reserves the right to update its authorized communication channels from time to time. Continued use of the Services constitutes acknowledgment that only communications conducted through officially designated channels are recognized by the Company.
